The Issue: The Adoption Barrier
Organisations invest substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a smooth transformation. But, complication, frequent updates, and no clear support often result in a "Digital Adoption Gap":
- Staff Uncertainty: Users struggle to navigate new SAP interfaces or complete multi-step transactions, leading to delays and increased reliance on technical support.
- Process Deviation: Users bypass standard SAP processes, which results in inaccurate entries, regulatory problems, and wasted time.
- Lost Learning: Traditional training is quickly forgotten, leaving staff unsupported when they are working.
- Missed Returns: The potential of the SAP system is not realised, as most users access only a limited portion of its features.
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The Solution: Contextual Guidance with SAP WalkMe
The WalkMe DAP, fully integrated into the SAP environment, bridges the usage barrier. It integrates with your SAP systems to deliver on-screen assistance exactly when needed.
By implementing WalkMe with SAP, your clients can ensure every user, regardless of experience level, can complete tasks efficiently from the outset.